Vinyl Color for Name

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***This is a hidden product used with the Product Options application, Please do not delete this product.***

We gladly accept returns on non personalized items. Buyer is responsible for return shipping costs. 

Contact us within: 3 days of delivery
Ship items back within: 7 days of delivery
 Please contact us if you have any problems with your order. We made your order especially for you! We want you to love it 100% and if you don't, please let us know.
Conditions of return:
 Buyers are responsible for return shipping.
If the item is not returned in its original condition, the buyer is responsible for any loss in value in addition to the restocking fee.
 
Once your return is received by us  to the original method of payment.
Because of the nature of the following items, unless they arrive to you damaged or defective:
 We can't accept returns for:
Custom or personalized orders  or Items on sale 

     

    Customs and import taxes
    We guarantee no customs or import taxes on all USA orders. 

     

    FREE SHIPPING OVER $65 TO CANADA & USA (not including taxes and after any  discounts applied)

     

    CANADA:

    $1.99 for orders $1- $20 (No tracking) 

    $3.99 for orders $20.99 to $64.99 (no tracking by default)

     Upgraded and Tracked options are shown in cart at check out.

    If Free shipping is chosen at checkout, it is our choice of shipping method

     

    USA:

    $7 CAD for orders  $1-$40 CAD or Free Shipping over $65 CAD

    SHIPPING

    All Canadian items are shipped with Canada Post and there may be various shipping options available to you at checkout. All USA orders are shipped with USPS and are tracked. We guarantee no duties or customs fees to our American customers

     

    Canadian Lettermail

     

    Please know that once your package is dispatched using this method, we cannot track it so we highly recommend you purchase tracking. We offer this as a curtesy for our customers as shipping is so expensive however it is a risk since it does take longer to arrive and it can become lost with Canada Post. *Little Prairie Craft Company will not assume responsibility for lost or damaged packages sent via Lettermail shipping service and will not replace any lost or delayed orders sent with this method *

     

    Canadian Parcel

     

    There are multiple options for shipping based on speed and cost displayed in the checkout cart.  If you purchase this option or have the minimum order amount to qualify for free shipping, you will receive a tracking number when your order dispatches and insurance up to $125 is included on your order. We package all orders with great care, but if an item does arrived damaged, please send pictures to info@littlerprairiecraftco.com and we will send you a new item or a refund.

     

    United States

     

    We offer cost efficient shipping to the US and all orders include tracking. The method of shipping is Tracked International Parcel through Canada Post

     

    RETURNS + EXCHANGES

    All custom/ personalized items are final sale, no exceptions.(unless damaged in shipping)

    All other items may be returned or exchanged within 14 business days in their original condition. Buyer is responsible for return shipping cost

     

    ABOUT OUR SIGNS

    All of our signs are made from birch, spruce, acrylic, and/or MDF.

    Since we use real wood, knots, cracks, or imperfections may be visible .  We make no effort to conceal these as we feel that it adds character to your one-of-a-kind piece.

    No hanging hardware is included.

    CUSTOM ORDERS

    We are not able to accept custom orders other than the custom items listed in our online shop. If custom sign orders are available, the listing will be active.

    LOCAL PICK UP

    As a curtesy to our customers, we offer Local Pick Up from our home workshop in Devon, Alberta. Please be prepared to pick up your order promptly once it is completed. We offer a grace period of 7 days from the date of your order completion email for you to pick up. Please keep an eye on your junk folder. We do not have the space to store your items safely for long periods of time.

     

    If your order is not picked up within 1 week the following will occur:

    • Your order will be cancelled. For non-custom orders, you will be refunded the total of your order less a $10 storage fee. For custom orders, no refund will be provided.
    • Future orders may be refused.
    • On the 8th day, you will receive a invoice from us with shipping cost. This will need to be paid within 24 hours of the invoice date or your order is disposed of and our transaction will be completed